Listen to what our customers have to say...

Dear Mr. Bellm,

I just LOVE my new 2010 CRV that I purchased recently from Halton Honda!  This is the third Honda that I have purchased from Halton Honda.  The others were a 2005 Accord and a 2008 Accord.  I loved them both!  But, the CRV is in a class of its own!

I continue to be very impressed by Robyn Murphy's professionalism and her knowledge of the vehicles she sells. I have always dealt with Robyn and I will continue to do so. She is a real asset to your sales team!  Robyn makes the purchase of a new vehicle a very pleasant and enjoyable experience.  She takes the time to explain all the "bells and whistles" and encourages her customer to phone her if any questions come up after the car leaves the lot.

I continue to be a very happy customer of Halton Honda!

Sincerely, Nancy Ross

Dear Albert,

I want to sincerely thank you for making our experience to purchase the van extremely pleasant and smooth.  Let me list some of the key reasons as follows:

1. Cost:  There were no hidden costs, everything was quoted up front.  In fact, the final discount was above my expectations.
2. Convenience:  You made it possible for me to buy this van even before I arrived in Canada by simple deposit with my credit card and e-mailing the bill of sale back.    I really wanted to buy this or similar van.
3. Personal Attention:  During my initial visit and when I came to pickup the van, you explained every feature and function of the van personally and made us feel at home.

Throughout the process, I got the feeling that I am dealing with a thorough gentleman with integrity. My family was thrilled with your wonderful gift basket

I will highly recommend you and this dealership to anyone.

Best regards, Daksh

Dear Customer Relations,

After our recent purchase from Halton Honda, Burlington, I felt it was necessary to contact you. We had been actively searching for a Honda Accord for several months in the Niagara Region. Our search was nothing short of frustrating. We have been Toyota owners for over 20 years, and quite frankly were ready to return to them. It was not until we met Greg Berg at Halton Honda, that we changed our minds.

Our first initial contact with Greg was when we happened to drop by the Burlington dealership close to closing time and looked at a used car. Greg was not in the used car sales department, but, as he was not busy, offered to help as much as he could. He tried to gather as much information as possible, and also forwarded more information to us the next day, via e-mail. We chose not to purchase that particular vehicle, but Greg kept us informed with a future e-mail, and their dealership's newsletter.

Getting more and more frustrated with the lack of customer service in the Niagara Region, we were almost set to go back to Toyota. In fact, my husband happened to browse Halton Honda’s website one day, and saw a recent posting for a 2009 Honda Accord. We decided we would visit Greg, who made himself available to our schedule. The whole experience took about twenty minutes. Greg knew exactly what we wanted, and unfortunately, the process we had recently been put through. There was no song and dance, no labouring process of “making a deal”. He simply went to the sales manager, explained exactly where we stood, and within moments, a small negotiation took place, and we were the proud owners of a Honda Accord! On the day we picked up our vehicle, Greg stayed after hours, went over the details of the vehicle without rushing us, and sent us away as very satisfied customers. He assumed we would do our service work in the Niagara Region, but after our experience with Halton Honda, we are seriously considering keeping our service business there as well.

My husband and I are still shaking our heads in disbelief that our purchase at Halton Honda was done so effortlessly. We had felt instinctively the day we met Greg though, that we wanted to do business with him. We were not disappointed. We thought you should know.

Elinore Thorburn, (Vineland ON)

Dear Mr. Bellm,

I want to take this opportunity to make special mention about Mr. Jamal Sabri in the service department. Mr. Sabri deserves to be commended for his excellent customer service skills. I recently brought in my wife's CRV for service. The service took much longer than anticipated. Mr. Sabri kept me informed of the progress, was very helpful in helping make some decisions relating to the service. Responding to my many questions, he was always polite and professional. Once the car was ready, he apologized for the delay and offered a gift basket. These kind gestures just show the care your staff, and especially Mr. Sabri has for your clients.

Stephane Potvin (Hamilton,ON)