After nineteen years, I decided it was finally time to purchase a new car. Allan (sales) greeted me with a smile and patiently answered every question I asked about the Civic. Our first meeting was very productive, and I left armed with knowledge and pamphlets/brochures along with an invitation to drop by again if I wished. There was absolutely no pressure to purchase. It is now a month later, and I am reflecting on the professional, courteous experience I had when buying my first Honda. Allan and Dwayne (finance manager) ensured the entire process was pleasant and uncomplicated. I appreciated not having to wait upon arrival or being interrupted during any of our meetings. The negotiations were straightforward, and I even visited the Service Department to ascertain future maintenance prices. I’ve e-mailed or called Allan a couple of times for further information or clarification related to the car’s technology, and he always responds quickly with a complete explanation. As a customer, I feel valued and respected. I would highly recommend Allan and the Halton Honda team when purchasing your next vehicle.